Student Policies

  1. Registration
  2. Confirmations
  3. Transfers and Cancellations
  4. Payment
  5. Class Attendance
  6. Grades and Records
  7. FERPA
  8. International Students
  9. Miscellaneous

Registration

Full payment for registration is due seven (7) calendar days before the start date of the class. If registration occurs after this timeframe, a $75.00 fee will be assessed.
Upon first registration, students will be asked to provide a valid email address and their date of birth to create and update a unique DePaul CPE student record.

Confirmations

The student account located on the DePaul University Continuing and Professional Education website provides all confirmation details for online registration. Users can reach their student account by signing into the website at https://learning.depaul.edu/eCS/SignIn.aspx. An email confirmation will also be sent to the email address provided, but anyone needing a separate confirmation or receipt should contact DePaul CPE at (312) 362-6300 or cperegistration@depaul.edu.

Transfers and Cancellations

DePaul CPE reserves the right to cancel classes due to low enrollment and unforeseen circumstances. If a class is cancelled when a student has already made payment, the student will have the option of transferring to a different class or receiving a full refund without any fees or penalties. Students who choose to transfer to a class with a different price will receive a partial refund or will be responsible for the additional cost. All airfare and other transportation costs related to a CPE course are the sole responsibility of the student. If you book flights, bus ticket, or other mode of transportation, you assume the risk in the event we must cancel the course. DePaul University leaves the choice of transportation and affiliated expenses up to each individual.
Transfers between Classes
In order to transfer from a class for which you have registered to another class, you must send a written request to DePaul CPE via email to cperegistration@depaul.edu at least seven (7) days before the class is scheduled to start. DePaul CPE will allow one transfer. If a second transfer is requested, you will be required to drop the course and re-register. A $75 cancellation fee will be assessed. No transfers will be permitted after the close of the seven-day window. Tuition is non-refundable less than seven (7) days before the class start date or after it has started.
Cancellations and Refunds
All requests to cancel registration and receive refunds must be sent via email to cperegistration@depaul.edu or via fax to DePaul University CPE, 312-362-8764, and DePaul CPE must receive these requests at least seven (7) days before the class is scheduled to start.
If DePaul CPE receives a written cancellation notification before the seven-day window closes, we will remit to you a full refund, minus a $75 cancellation fee.
Refunds will be applied through the original payment method, e.g. credit card payments will receive a credit on the same card. The university takes three (3) or four (4) weeks to process refunds via check or credit card.
Non-refundable Cancellations
Tuition is non-refundable less than seven (7) days before the class start date or after it has started.

Payment

Method of Payment
Payment is due in full upon registration. DePaul CPE accepts check, money order, VISA, MasterCard, American Express, or Discover but does not accept cash. Checks should be payable to DePaul University Continuing and Professional Education and reference the student's name and number.
To pay by mail:
DePaul University Continuing and Professional Education
1 East Jackson Blvd.
Chicago, IL 60604
To pay in person, between 9 am-5 pm:
DePaul University Continuing and Professional Education
14 East Jackson Blvd., Suite 1010
Chicago, IL 60604
Each payment returned to CPE for insufficient funds will carry a $25.00 Non-Sufficient Funds (NSF) fee. Three (3) or more instances of returned payments may deny a student's privilege of paying by personal check or echeck, per DePaul University policy.
Payment Deferrals
DePaul CPE does not have a payment plan or permit students to pay for registration in installments. However, we do accept payments from third parties on behalf of students who qualify. In particular:
  • If a student’s employer or another organization would like to pay on the student’s behalf, CPE can send an invoice to initiate payment. We will need documentation, such as a purchase order or a letter of credit, to start the process.
  • If an employer prefers to pay after the class concludes, CPE will review the organization’s policy on training benefits, any payment history, and other relevant information to determine a student’s eligibility.
  • Students who are not currently employed and are clients of the Illinois Workforce Development System may be eligible for WIA grants. See below.
In any of the above situations, DePaul CPE must approve and process requests before we permit participation in classes. Students requesting deferrals must complete specific forms at least two weeks (14 days) prior to the class start date. Deferrals not received at least 14 days prior to the class start date may not be approved; those received less than seven (7) days before the class start date will be subject to a $75 late registration fee. Please contact DePaul CPE at (312) 362-6300 or cperegistration@depaul.edu to obtain the forms and to receive more information.
Workforce Innovation and Opportunities Act (WIOA) Grants
DePaul University Continuing and Professional Education is an approved provider of WIOA certified programs.
Prospective students who are unemployed or otherwise meet federal low income guidelines, work in a declining industry or occupation, were subject to a mass layoff, or qualify as displaced homemakers may qualify for WIOA grant funding to pay for state-approved programs.
To learn eligibility requirements for WIOA grants, students should contact their local agency to set up a mandatory orientation. Visit http://www2.illinoisworknet.com/ for a list of local agencies.
For WIOA grant funds to apply, all paperwork must be completed, including a WIOA voucher, before registration, and at least 14 days prior to the class start date. Neither DePaul CPE nor the WIOA agency will issue reimbursements for personal funds spent before all of the paperwork has been issued. All approvals and vouchers must arrive before registration to apply WIOA grant funds to a class. Please note that the process takes 30 days after meeting with a designated WIOA counselor.
Unpaid Balances
Students with any unpaid balances on their accounts will not be eligible to register for additional courses. In addition, students with unpaid balances will also be unable to request or receive transcripts, information on grades, or certificate documents until their accounts are paid in full. Unpaid balances older than 90 days will be forwarded to a collections agency.

Class Attendance

Obligations
Each instructor will establish the attendance policy for the class. In most cases, instructors require students to attend a certain number of class meetings to pass the class.
Updated Locations and Room Assignments
Students should visit Current Enrollments within their student account on the DePaul CPE website two (2) business days before their class is scheduled to start for location and room assignments. This is where the most up-to-date information will be located.
Please note: location and room assignments can change frequently.
Online Classes
Online classes require specific computer requirements. Either an IBM-compatible PC or Apple Macintosh will meet the requirements if they have the following:
  • Internet access (Broadband preferred, dial-up is acceptable)
  • Internet Browser (Microsoft Internet Explorer 6, Safari, Firefox, Opera, Chrome)
  • Email
  • Microsoft Word
  • Adobe Acrobat Reader
While an online class is in session, students are responsible for their own progress as the class moves along. The system employed by DePaul for online courses is called Desire 2 Learn (D2L). Registering for specific CPE classes will initiate access to D2L, though that access is not instantaneous.
Course Materials
Some classes have course materials provided in class, while others require materials to be purchased in advance. Please refer to the program and/or course website to determine if additional materials will need to be purchased before the start date of class.
Materials can be purchased at the bookstore of the DePaul campus where the student is enrolled. If a student registers after the seven-day registration window closes, the student may not receive the course materials until after the first day of class.
Student Code of Responsibility
Individuals enrolled solely as Continuing and Professional Education (CPE) students are expected to uphold the standards of behavior outlined in the Student Code of Responsibility document. Additional guidelines for behavior may be provided by CPE. Individuals who violate these standards are subject to action at the discretion of the Associate Director of Continuing and Professional Education or his/her designee. Such action may include restricting and/or dismissing students from CPE programs or activities.
Students with Disabilities
CPE students seeking disability-related accommodations are required to register with DePaul’s Center for Students with Disabilities (CSD), enabling them to access accommodations and support services to assist their success. The CSD can be reached at csd@depaul.edu or Lewis Center #1420, (312) 362-8002. This is best done prior to the course start date or early in the student’s program so that their needs can be appropriately accommodated.
Emergency Campus Closings
DePaul strives to keep buildings and campuses open and operating on a normal class and business schedule. On rare occasions, severe weather may prompt a decision to cancel classes, or an emergency such as a loss of power or fire may cause a building or campus to close temporarily.
Students and others unsure about whether classes will meet should consult the resources listed on the DePaul Website at http://publicsafety.depaul.edu/_download/EmergencyInformationResources.html.
Cancelled Classes
DePaul CPE’s program managers are responsible for rescheduling cancelled class meetings. When there is a cancellation, the program manager of the class may send an email message with a decision regarding if and when the cancelled class will be rescheduled. An updated schedule of the cancelled class may be sent via email or communicated by instructors in class. Questions regarding a cancelled class should be directed to DePaul CPE at cperegistration@depaul.edu or (312) 362-6300.

Grades and Records

Grades/Transcripts
Grade reports are not automatically sent upon completion of the class, nor should grades received through email be considered as “official” grades. Official grades or a CEU can be obtained through the student’s account located on the DePaul CPE website. CEU transcripts are records of participation, including a grade and the number of Continuing Education Units (CEUs) awarded.
To request that a grade report or CEU transcript be sent through US mail, contact DePaul CPE at cperegistration@depaul.edu or (312) 362-6300.
Outstanding balances on a student’s account must be paid in full in order to receive a transcript.
Certificates
Typically, DePaul University produces and mails certificates within three (3) weeks of the end of class. We require a written request via email to cperegistration@depaul.edu or via US mail to DePaul CPE, 1 E. Jackson Blvd., Chicago, IL 60604, in order to generate a replacement certificate.
Replacement documents will be sent within three (3) weeks of the request. The fee for a replacement certificate is $15, which can be paid with check, money order, VISA, MasterCard, American Express, or Discover.
DePaul CPE will not issue initial certificates or replacement certificates if a student has an outstanding financial obligation to DePaul CPE.
Degree Credit
DePaul’s School for New Learning (SNL) has approved several DePaul CPE programs for Expedited Independent Learning Pursuit (ILP) submission. Contact an SNL advisor for instructions on submitting Expedited ILP forms. Approved programs include:
Incompletes
Students who are not able to complete all the requirements of a class may be eligible for an extension and a preliminary grade of “Incomplete.” The instructor and Program Manager must recommend a grade of Incomplete to DePaul CPE leadership, which may approve at its discretion. If approval is granted, the student will have six (6) weeks from the last date of the class to complete the requirements.
Industry Specific Credit
Students working in particular industries or belonging to specific professional organizations may receive professional development credit specific to their fields. Visit the program or course page on our website to see if a specific class carries industry credit.

FERPA

Upon registration for one of CPE’s classes, a student’s information becomes subject to the Federal Educational Rights and Privacy Act (FERPA). DePaul CPE complies with DePaul University's FERPA policies on the release of student information. The following website describes student rights under FERPA:
In order to waive their rights under FERPA so that information can be released in a limited circumstance to another party, such as an employer, students must complete a form authorizing DePaul CPE to release their records. The form can be found here.

International Students

DePaul CPE welcomes students who live abroad and are interested in taking a class with us. Unfortunately, our classes are not eligible for a student (F-1 or M-1) visa. To be eligible for a student visa, students must be enrolled in a course of study that grants degrees. Our programs do not qualify.

Miscellaneous

ID Card Benefit
DePaul CPE students are eligible to obtain the DePaul ID Card, the official identification card for DePaul University, when enrolling in a CPE program. This card allows access to a variety of services offered by the university, including library resources, computer labs, and use of printers and copiers, during the academic quarter(s) in which a student is enrolled. DePaul cards will expire when the student is no longer enrolled for a quarter.
Online students can also receive a DePaul ID Card to access library services.
For more information, contact CPE Registration at 312.362.6300 or cperegistration@depaul.edu.
Internal Revenue Service Tuition Statements
DePaul University does not issue 1098-T forms for non-credit activity, including CPE classes. Please refer to the registration/payment email confirmations sent at the time of registration/payment, or contact our office manager at (312) 362-6300.