Negotiation Strategies and Skills Certificate Program

Description:

In this program, you will learn the theory and practice of effective negotiations, which can lead to positive outcomes and preserve relationships. You’ll learn important skills that will make you an effective negotiator, including how to distinguish between needs and interests and how to communicate and deal with difficult people. During the four-week course, you’ll observe people successfully implement these principles and practice your own skills through negotiation simulations.

Negotiation Skills and Strategies also counts as an elective towards completing the Integrated Marketing Communications Certificate Program.

For More Information, Contact:

Jurate Murray
  • Email: jmurray9@depaul.edu
  • Phone: (312) 362-5913
  • FAX: (312) 362-6540

Who Should Attend

  • Attorneys in public or private practice
  • Managers of corporations of all sizes
  • Union representatives
  • HR professionals
  • Owners and managers of small businesses
  • Consultants
  • Other professionals

Benefits

You’ll gain dynamic communication skills that will help you become an effective negotiator.

Topics

  • Distinguishing positions from needs and interests
  • Communication skills (effective questioning skills, listening skills, and reading body language)
  • Dealing with difficult people (effective recognition and use of emotions, empathy and anger management)
  • Selection and use of standards, rather than power, when needs and interests do not lead to mutually agreeable solutions

Syllabus

Week 1
  • Introductions
  • Introduction to effective conflict management
  • Discussion of distributive vs. competitive negotiations
Week 2
  • Introduction and discussion of interest based negotiations
  • Effective listening and questioning skills
  • Using positive power
  • Generating options
Week 3
  • Dealing with difficult people
  • Preparation time for interest based negotiation simulation
Week 4
  • Interest based negotiation simulation and debrief
  • Using the skills and strategies discussed in previous classes

Frequently Asked Questions

Click here for DePaul University Continuing and Professional Education departmental student policies.
Do I get DePaul credit for this class?
No, but some DePaul CPE courses have been approved for CEU credits. This is a professional education class with different requirements than courses taken for academic credit.
How big is the class?
Class size is limited to allow for a more interactive environment in the classroom. Most classes have fewer than 20 students.
Will I have to write papers and take exams?
While the assignments differ for each instructor and course, you will be assigned non-graded homework and receive feedback on each of your assignments. Some courses also include in-class presentations.
What are the requirements for the Integrated Marketing Communications Certificate?
To receive the IMC certificate, students must successfully complete three required courses and two elective courses plus one seminar. Follow the link to learn more about the IMC Certificate and review the list of courses.

Registration

Online registration is available 24 hours a day, 7 days a week. Add the course you are interested in to your shopping cart and proceed to checkout. Registration is also available via phone, fax or mail. An Adobe Acrobat PDF of the registration form is provided for your convenience.

Course Availability

Course Section Add to Shopping Cart
KMC 127-00
20184
1
Loop7510
Robert Perkovich, Esq.
DePaul Center, Room 7514, 1 East Jackson Blvd., Chicago IL
Tuesdays, October 2 - 23, 2018, 6:00 - 9:00 PM
1.2 CEUs
12 Contact Hours
Required Fees: Price
Registration - $75 late fee applied to all registrations received after 9/25/2018$765.00