Negotiation Strategies and Skills Certificate Program
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Current course offering dates and locations
Negotiation Strategies and Skills Certificate Program has the current day(s) and time(s) available for convenient program registration:
- 9/23/2013 - 10/14/2013, Loop
Information regarding the listed course section(s), as well as registration for a course, is available at the bottom of this course page.
Program Information Contact
Jurate Murray is the program contact for this course. Jurate can be reached at any of the following:- E-mail: jmurray9@depaul.edu
- Telephone: (312) 362-5913
- Fax: (312) 362-6540
Introduction
In this program, you will learn the theory and practice of effective negotiations, which can lead to positive outcomes and preserve relationships. You’ll learn important skills that will make you an effective negotiator, including how to distinguish between needs and interests and how to communicate and deal with difficult people. During the four-week course, you’ll observe people successfully implement these principles and practice your own skills through negotiation simulations.
Negotiation Skills and Strategies also counts as an elective towards completing the Integrated Marketing Communications Certificate Program.
Who Should Attend
- Attorneys in public or private practice
- Managers of corporations of all sizes
- Union representatives
- HR professionals
- Owners and managers of small businesses
- Consultants
- Other professionals
Benefits
You’ll gain dynamic communication skills that will help you become an effective negotiator.
Topics
- Distinguishing positions from needs and interests
- Communication skills (effective questioning skills, listening skills, and reading body language)
- Dealing with difficult people (effective recognition and use of emotions, empathy and anger management)
- Selection and use of standards, rather than power, when needs and interests do not lead to mutually agreeable solutions
Syllabus
Week 1
- Introductions
- Introduction to effective conflict management
- Discussion of distributive vs. competitive negotiations
Week 2
- Introduction and discussion of interest based negotiations
- Effective listening and questioning skills
- Using positive power
- Generating options
Week 3
- Dealing with difficult people
- Preparation time for interest based negotiation simulation
Week 4
- Interest based negotiation simulation and debrief
- Using the skills and strategies discussed in previous classes
Frequently Asked Questions
Click here for DePaul University Continuing and Professional Education departmental student policies.
Do I get DePaul credit for this class?
No, but some DePaul CPE courses have been approved for CEU credits. This is a professional education class with different requirements than courses taken for academic credit.
No, but some DePaul CPE courses have been approved for CEU credits. This is a professional education class with different requirements than courses taken for academic credit.
How big is the class?
Class size is limited to allow for a more interactive environment in the classroom. Most classes have fewer than 20 students.
Class size is limited to allow for a more interactive environment in the classroom. Most classes have fewer than 20 students.
Will I have to write papers and take exams?
While the assignments differ for each instructor and course, you will be assigned non-graded homework and receive feedback on each of your assignments. Some courses also include in-class presentations.
While the assignments differ for each instructor and course, you will be assigned non-graded homework and receive feedback on each of your assignments. Some courses also include in-class presentations.
Registration
Online registration is available 24 hours a day, 7 days a week - just add the course you are interested in to your shopping cart.
Alternatively you can register by phone, fax or mail. An Adobe Acrobat PDF is provided for your convenience.
Online Registration Information
Course Section 1
Registration details appear in the following registration box. Please note registration details and then click the "Add to Shopping Cart" button.
For more information contact:
Jurate Murray
- E-mail: jmurray9@depaul.edu
- Telephone: (312) 362-5913
- Fax: (312) 362-6540