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DePaul CPE Student Policies

Registration Policy

All registrations are due 7 calendar days before the course start date. Any registration submitted after that date will be charged a mandatory $75.00 late registration fee.

Methods of Payment

Payment may be made by check, money order, VISA, MasterCard, or Discover. Cash will not be accepted. Payments must be received at the time of registration and should be made payable to DePaul University Continuing and Professional Education and reference the student number or name:
DePaul University Continuing and Professional Education
25 East Jackson Blvd., Suite 1600
Chicago, IL 60604-2287
University policy requires a $25.00 Non-Sufficient Funds (NSF) fee to be charged for all returned checks.

Confirmation Policy

Students who enroll online will be provided all confirmation details within the ‘My DePaul CPE’ area of the DePaul University Continuing and Professional Education Website. Students who require a mailed confirmation or receipt should contact our office.
Those students who do not register through the web will be provided with a confirmation and receipt by mail. Students should expect to receive these items by mail within 5 business days of when DePaul University Continuing and Professional Education received the registration. Should you not receive confirmation within 5 business days contact our office at (312) 362-6300.

Updated Locations and Room Assignments

Students are encouraged to check ‘My Current Enrollments’ within ‘My DePaul CPE’ 2 business days prior to the start date of your course or program. Course locations and room assignments change and students are encouraged to check the website for updated locations.

Request Brochure and Program Information

Students are encouraged to use the Request Information feature available on this DePaul University Continuing and Professional Education website. Students can indicate their programs of interest and indicate which brochures they want to have immediately sent to them. Current brochures are not always available for some programs. In the event a brochure is not available your name will be added to our mailing list for those programs, and you will be mailed the new brochure or information when it becomes available. Should you have any immediate questions contact the program manager for the area in which you are interested.
Financial Services: Dorothy Jagonase
Telephone: (312) 362-5321
e-mail: djagonas@depaul.edu
Marketing: Jurate Murray
Telephone: (312) 362-5913
e-mail: jmurray9@depaul.edu
HR, OD, and Payroll: Janie Rollinson
Telephone: (312) 362-5792
e-mail: jrollin1@depaul.edu
Gatlin Online Courses and PLA: Moses Hudson
Telephone: (312) 362-6312
e-mail: mhudson2@depaul.edu
Management Development Center: Eilish McDonagh-Hermer
Telephone: (312) 362-5295
e-mail: emcdonag@depaul.edu

Cancellation Policy

Written notification of cancellation is required 7 calendar days beforethe course start date in order to receive a full refund minus a $75.00cancellation fee. Students will be refunded based upon the method of original payment. Check payment refunds require 2-3 weeks to be processed by the university; credit card refunds require 3-5 business days for the refund to be credited to the student’s credit card account.

Course Materials

Some course sections have course materials provided in class, while others require materials to be purchased in advance. Refer to the program and/or course website or brochure to determine if materials will need to be purchased in advance of your course. Materials may be purchased at the bookstore of the campus for which you are enrolled. Late registered students, registrations received within 7 calendar days, are not guaranteed to receive course materials the first day of class.

Grade Reports and Transcripts

Grade reports will not automatically be mailed to students upon completion of a course or program, grades and a CEU transcript are available through the ‘My DePaul CPE’ area located on this DePaul University Continuing and Professional Education website.
Students who require a mailed grade report or CEU transcript should contact our office.

Certificates

Students are required to provide written notification upon completion of all requirements of the program for which they are enrolled. A student will receive the certificate by mail within 3 weeks of the request being received by DePaul University Continuing and Professional Education. No certificate requests will be processed for students with outstanding financial obligations to DePaul University Continuing and Professional Education.

Course Changes and Withdrawals

Students wanting to change course sections within a program may do so only with program manager approval and by providing written notification to our office prior to the currently enrolled course start date. Students providing a substitute course section at the time of the course change will not incur a fee.
Students are permitted to withdraw from their program or course after it has begun only with the approval of the program manager. Students providing written notification of withdrawal prior to this point will be permitted to withdraw from the course and will not receive a grade. No refunds will be given for withdrawal students.

What are CEUs?

CEUs are nationally recognized units of credit used to measure and record post-secondary studies that do not include academic credit. CEUs are widely recognized by employers, relicensing agencies and other entities that require a specific number of hours of instruction for career advancement.
One CEU is defined as ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction and qualified instruction. Units are computed in tenths, e.g., 5 contact hours equals 0.5 CEU's and are awarded on a credit/no credit basis.

Industry Specific Credit

Some programs may provide industry specific credit, refer to the program website or brochure to determine if industry specific credit is available.

Incomplete Policy

An incomplete status may be given only upon the discretion of the program manager. Students will be given 6 weeks from the course end date to complete their requirements. Incompletes not resolved after this point will be converted to a Non Credit (NC) grade.
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